FAQ – Purpose Planet

FAQs

Purpose Planet is a one-stop shop offering eco-conscious solutions for vending, catering, and specialty food platters. We provide a wide range of products and services, from coffee machines to premium platters, vending machines, and catering for special events.
You can reach us at 0208 617 9050 or visit our Contact Us page to fill out a contact form. Our office is located at Purpose Planet, Spout Lane, Stanwell Moor, Staines TW19 6BN.

We offer a variety of platters under three main categories: Executive Platters, Premium Platters, and Essential Platters. These include sandwich platters, wrap platters, and sushi trays to suit different occasions and dietary preferences.
The minimum order value for our platters depends on the category:
- Executive Platters: £120 minimum
- Premium Platters: £120 minimum
- Essential Platters: MOQ varies

Yes, we have a wide range of vegan and vegetarian options, including Vegan Wrap Platters, Vegetarian Gyoza Platter, and more across different categories.
Absolutely! Our Asian range, provided by Tampopo, includes options like the Tokyo Tray (60 pieces) and the Vegetarian Osaka Tray (46 pieces). The minimum order for these platters is £105, with delivery available on specific days: Monday, Wednesday, and Friday.

We offer a range of coffee machines, including Bean-to-Cup, Espresso, Barista machines, and Floor Standing Coffee Machines. Explore our selection from leading brands like Coffetek and WMF under the Coffee Machines section.
A Bean-to-Cup coffee machine grinds fresh coffee beans for each cup, ensuring premium quality and taste. Our models include the Vitro S1, S3, and WMF ranges.

Yes! We offer combination machines that dispense both snacks and cold drinks, such as the Fas 750. You can explore these under the Snack & Cold Drinks category.
Yes, we have smart fridges and micro markets available through 365 Retailing systems. These advanced vending solutions are ideal for a range of industries.

We offer catering for various events, including office events, weddings, fine dining, and special occasions. You can explore our different offerings under Purpose Catering.

Yes, we offer tailored catering services for weddings and special occasions. Contact us to discuss your specific needs and preferences.

You can browse our offerings under the "Shop with Purpose" section and add your chosen items to your cart. For catering and vending machine inquiries, please contact us directly through the Contact Us page.
Delivery options depend on the product category. For food platters, Asian platters have specific delivery days, while vending machine deliveries are arranged directly with our team. Delivery details are provided at checkout or upon confirmation of your order.

The MOQ varies by category:
- Executive Platters: £80
- Premium Platters: £80
- Asian Platters: £75 For vending machines and other items, the MOQ can be found on the product page.

We accept a variety of payment methods including credit cards, debit cards, and other online payment options. Please refer to the payment methods available at checkout.
For most products, we accept returns within a certain period. Please refer to our Terms & Conditions page for detailed return and refund information.

Yes, all vending and coffee machines come with manufacturer warranties. For more detailed information, please visit the product descriptions or contact our customer service team.

At Purpose Planet, we are dedicated to eco-conscious practices. From sourcing products with a lower environmental impact to offering vegan and plant-based options, sustainability is at the core of our mission.

You can read about our commitment to sustainability in our Environment, Social & Governance Policy. We also have an Anti-Slavery and Human Trafficking Statement and Gender Pay Gap Report available for your review.

Purpose Coffee